GET IN TOUCH
Have questions about your order? Interested in a bulk order? Anything else? Contact us by phone, email or using the form below. We'll do our best to get back to you within 3 working days.
Business hours: 8:30 am to 5 pm EST, Monday through Friday.
📍Charleston, South Carolina
Contact form
You got questions, we got answers.
FREQUENTLY ASKED QUESTIONS
How to wash my Alpaca Sock Shop wool socks?
Please see our Care Guide for instructions and review packaging carefully before washing your socks.
What is your shipping policy?
We aim to ship your order as quickly as possible. Often, these means we are able to ship same day. However, please allow 2 to 4 business days for your socks to ship out.
What size should I order?
Always check our sizing chart to ensure you order the correct size. You can find the chart on each product page. If you have any questions regarding sizing or would like to request a smaller or larger size than we currently offer, please send us an email.
Can you ship internationally?
Right now, we are only able to ship our socks to customers in the United States and Canada.